Thank you for shopping at NeonCraftHut.com. If you are not entirely satisfied with your purchase, we’re here to help.
Our Return Policy
You have [X days/weeks/months] to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
If you need to exchange an item for a different one, contact us. You will be responsible for the return shipping costs. Once we receive your item, we will process the exchange and ship the new item to you.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Contact Us
If you have any questions on how to return your item to us, contact us at [your email address].
Damaged or Defective Items
If you received a damaged or defective product, please contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible.
Certain items are non-returnable and non-refundable. These include:
- Customized or personalized items.
- Gift cards.
Changes to This Policy
We reserve the right to modify this Return Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
By making a purchase from NeonCraftHut.com, you acknowledge and agree to this Return Policy.